September 26, 2023

A virtual health and fitness service for widespread situations

At Amazon, we want to make it radically much easier for individuals to get and stay healthier. We’ve started that journey with Amazon Pharmacy—where consumers can get their medicine shipped to their door conveniently—in just two times for Prime Members. We have also entered into an settlement to acquire 1 Healthcare, a human-centered and technological innovation-driven company of key treatment. A single Professional medical customers advantage from a dedicated romance with their service provider, a welcoming and practical in-workplace working experience, and ongoing engagement by means of a focused application.

Amazon Pharmacy and Just one Professional medical (after the deal closes) are two key methods we’re doing work to make treatment additional practical and obtainable. But we also know that often you just require a swift interaction with a clinician for a prevalent wellbeing problem that can be easily tackled practically. We’ve imagined difficult about how to make improvements to this part of the practical experience as effectively. Which is why now we’re also introducing Amazon Clinic, a message-dependent digital treatment support that connects buyers with cost-effective digital care alternatives when and how they have to have it—at property, following evening meal, at the grocery shop, or on the go—for far more than 20 widespread wellness problems, such as allergies, acne, and hair reduction.

We believe that bettering each the occasional and ongoing engagement knowledge is necessary to building treatment drastically greater. We also think that consumers really should have the company to pick out what is effective very best for them. Amazon Clinic is just a single of the ways we’re working to empower persons to just take regulate of their overall health by giving entry to practical, reasonably priced treatment in partnership with trusted suppliers. Our new health and fitness treatment retailer allows buyers choose from a community of primary telehealth vendors primarily based on their choices. Every single telehealth service provider on Amazon Clinic has gone through rigorous medical good quality and shopper knowledge evaluations by Amazon’s scientific leadership group.

Amazon Clinic is very simple and quick to use. To get started out, consumers find their situation, then select their most popular company from a checklist of certified and experienced telehealth providers. Future, they finish a limited intake questionnaire. Prospects and clinicians then instantly hook up through a secure information-primarily based portal, offering buyers the flexibility to information their clinician when it is most handy for them—anytime, anywhere. Following the concept-based mostly session, the clinician will mail a individualized treatment method strategy by using the portal, like any vital prescriptions to the customer’s preferred pharmacy.

Digital treatment is not appropriate for every problem—and if we think that might be the circumstance, we will let you know upfront, right before you hook up with a provider. Our intention is to make guaranteed you get the treatment which is suitable for you.

For consumers, the price tag of consultations will differ by service provider and includes ongoing adhere to-up messages with their clinician for up to two weeks just after the preliminary consultation. Amazon Clinic does not nevertheless take insurance policy. If a prescription is section of cure, Amazon Clinic buyers may possibly find any pharmacy to fill it, such as Amazon Pharmacy, Amazon’s total-provider online pharmacy that provides 24/7 obtain to pharmacists and speedy, absolutely free shipping of prescription drugs. Comparable to a regular doctor’s stop by, the charge of any medication approved is not bundled in the price tag of the go to, but consumers could use their insurance to pay out for drugs.

At first out there in 32 states, Amazon Clinic is a effortless digital care solution that presents up-front pricing, and procedure inside of several hours, as an alternative of days—helping clients attain far better health and fitness. Welcome to effortless-to-use, powerful treatment for common health problems. Take a look at Amazon Clinic to see a total checklist of available problems for cure and to obtain out if Amazon Clinic is obtainable in your location.


  • Amazon Clinic operates as a digital wellness storefront, bringing jointly clinical offerings from countrywide, award-winning telehealth vendors. Consumers can decide on the 3rd-social gathering telehealth service provider that most effective meets their timeline and spending plan, then connect specifically with a licensed clinician who can give a information-primarily based session and prescribe therapy.

  • What are the circumstances Amazon Clinic will address?

    Amazon Clinic will target on popular disorders that are successfully addressed applying digital treatment, including: acne breakouts, asthma refills, beginning management, cold sores, conjunctivitis, dandruff, eczema, erectile dysfunction, eyelash expansion, genital herpes, gastroesophageal reflux disorder (GERD), hyperlipidemia refills, hypertension refills, hypothyroidism refills, men’s hair decline, migraines, movement sickness, rosacea, seasonal allergy symptoms, sinusitis, smoking cigarettes cessation, urinary tract infections (UTIs), and yeast infections. In excess of time, we’ll proceed working to present Amazon Clinic assist for other conditions.

  • Will you be growing to much more states?

    Certainly, we hope to broaden Amazon Clinic to supplemental states more than the coming months.

  • How will Amazon Clinic use my health and fitness information?

    We treatment deeply about customer privateness and details security. We have in depth practical experience protecting facts of all varieties appropriately throughout a selection of businesses and stay targeted on the significant mission of preserving customers’ wellness details. We have stringent client privacy insurance policies and comply with HIPAA and all other applicable guidelines and laws.

  • How do shoppers spend for the treatments? How significantly does it price tag? Do you take insurance plan?

    When clients seek treatment method, they will be ready to see how a great deal a consultation will value and when they may well hook up with the company. These costs are set by the suppliers, not Amazon Clinic. Consultations involve ongoing abide by-up messages for consumers with their clinician for up to two weeks right after the initial consultation. In quite a few situations, the cost of care is equal or less than the average copay. At this time, Amazon Clinic does not take coverage, but is FSA and HSA qualified. Shoppers might be capable to use their insurance for any prescription medication costs that outcome from their Amazon Clinic check out.